Your answering business from home service Information
Are you in the right business? - Part 1
by Polydoros Gavrilakis
If you have just started out with your home business
or even if you are a home business veteran, there is
ONLY one very important reason that will determine your
failure or success...
If you are in the right business you CANNOT fail.
Which is the right business for you?
This depends on several things, but the first and MOST
important thing you have to ask yourself about your
home business is:
Would you recommend the product or service your business
offers to a friend or relative?
What would you say if they ask you about it?
Would you tell them that it is a valuable product they
can use, in case, of course, they need products of this
kind?
or...
you would just tell them that it's totally worthless,
but the payplan is great...and you are in this business
just to make money?
Think about it, and if the answer to the last question
is YES, then you are definately in the WRONG business.
In other words, if the product your home business offers
is not something you would recommend to a relative, a
friend and/or any other person you care about, then it
is NOT the right product to sell or promote.
Instead, if the answer is NO, is that enough?
No, there are more things you have to know to be
sure that you are in the RIGHT business.
Stay tuned to Home Business Opportunity News for more
details next week...
You are free to publish this article online or offline
in any media, as long as it remains unchanged and the
resource box below is included.
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Polydoros Gavrilakis is the Editor of Home Business
Opportunity News, the ad-free newsletter that
delivers ONLY the quality information you need to
succeed with your home based business. Get Your
FREE Lifetime subscription NOW to find out a secret,
but simple and secure way he's using to earn $1000s
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Article author: Polydoros Gavrilakis
There is an epidemic in the United States. An epidemic that is so overlooked, if gone unchecked any longer, could cripple the economic strata of the U.S. An epidemic that could be responsible for the genocide of millions of businesses. Curious what it is? I am referring to the gross mismanagement of e-commerce businesses. Okay, perhaps the phrases “cripple the economic strata” and “genocide of millions of businesses” was stretching a bit too far, however, it is a fact that the bulk of e-commerce businesses are not built on an infrastructure that embodies stability. I am referring to a lack of customer service support in the umbrella of businesses designating themselves “e-commerce” or “virtual businesses”.
It is true that the lure of starting the e-commerce business is powerful. An endeavor as such usually requires little or no capital investment, a credit card processing account, and rudimentary knowledge of HTML coding. These three elements compose the basic formula for starting an e-commerce business. There is a marked difference in the formula for starting a business and the formula for maintaining a business. To expound on the latter, what truly makes a business thrive is proper customer relationship management and immediate telephone / live voice account support. This is the key component that is missing from most on-line or “virtual” businesses.
Take, for instance, the internet based company Netflix. If you are unfamiliar with the company, they are a relatively young e-commerce business specializing in mail order DVD rental. The minds behind the ingenious idea that is the basis of Netflix failed to create telephone support for their product. There is no doubt this decision was a calculated one as they most likely weighed the cost of maintaining an in-house call center vs. integrating purely e-mail based support. Without looking at the numbers side of the argument, imagine the frustrated consumer having problems with their order and having to rely on a 24 hour lagged e-mail response system to rectify their account issues.
Based on this plausible conjecture, I believe lack of live operator support will be the ruin of the Netflix organization and the downfall of all e-commerce businesses that follow the same train of thought. What these businesses do not realize is that it is possible and extremely cost effective to outsource your call center needs to an established advanced call center facility. This solution has a two fold benefit. It serves to establish a solid foundation of customer relationship management and opens businesses up to benefit from word of mouth advertising.
I believe even a small internet business can greatly benefit from utilizing a call center to manage their customer service or sales calls. The initial investment is usually zero (excluding research time to find the appropriate facility) and most call centers charge on a per call basis (meaning you only get charged for the calls they actually receive). If looking at business from the customer’s perspective as opposed to looking at it from an initial profit standpoint, it behooves all e-commerce businesses to initially setup a live call center to manage all of their calls. If the infrastructure is not initially setup correctly, your business may fail before it has even begun.
Todd Cardin is the east coast marketing team leader for Specialty Answering Service. For more information about Specialty Answering Service, please visit our answering service / call center website and explore our services. This article may be reprinted and republished without permission as long as it remains wholly intact.
Article Source:
ezinearticles.comIf you take a look around the Internet, you'll find hundreds of thousands of people who are looking for an easy home business. But what exactly does EASY mean? The answer depends on who is answering the question!
In this article, I'm going to show you six things that easy home businesses have in common - things you should look for when starting a low effort easy home business. Picking a business with these features will greatly increase your chance of success in your business ventures.
Here are the six things to look for in an easy home business:
1. A Well-Established Company With A Great Track Record
It's no secret that most so-called easy home businesses fail. There are a thousand reasons why, and it would take a business degree to really understand it all, but one thing that easy home businesses share is a great track record.
If a company is able to survive and thrive for 4 years, it means they have everything in place to run the business - and that means you can join up and hit the ground running.
2. Popular Products
This ties closely with Item 1 - an easy home business must have products that people want! It sounds simple, but many "fast cash" businesses you see being marketed on the Internet have products that you would NEVER buy in a thousand years. Yet they expect you to sell them!
By choosing an easy home business that has products that are easy to sell, it makes everything easier. You don't need to twist arms, or deal with a high percentage of product returns. Everything goes smoothly when people are calling YOU to order!
3. No Large Up-Front Costs
This might sound surprising, but CASH is in short supply when you start any easy home business. That's right - every easy home business has this problem. It's important to know that the cost of getting into a business is not your only cost - there are marketing costs to consider, for instance. How will you attract new customers and new sales? You'll need to have business cards, a telephone (try not to use your home phone, just in case your business skyrockets or, Lord fordbid, goes bankrupt), and other expenses. You may need to attend teleconferences, or travel to events, and these costs should be considered BEFORE you jump in to any easy home business with both feet.
4 No Inventory to Maintain
We've all seen the easy home business opportunity that lets you get in on their hot opportunity - if you'll fill your garage with products. Those days are gone!
In today's environment, easy home businesses do all the product handling for you - they will produce it, package it, ship it, and even bill the customer on your behalf. Your only requirement is to tell them where to send your earnings!
Be sure that the easy home business you choose has no inventory requirements.
5. An Easy Way to Attract New Customers
A great easy home business is one that has customers coming to YOU. This is achieved by having a system in place that lets customers find you.
6. A Great Marketing System
The best easy home businesses come with a fine-tuned marketing system that you can use. This is a system that you can plug into with minimal effort, and see results in a very short timeframe. Things like replicated websites, co-op advertising, and low cost marketing kits are things that indicate a great marketing engine is in place. You'll need these tools if you are going to attract potential customers quickly.
For More Free Resources visit http://www.start-ownbiz.com
Article author: Navneet Kaur
